What is a cash advance?
 A cash advance is a short term means of receiving needed cash until your next paycheck.

How will I receive the money?
Upon approval we will deposit the amount of your cash advance electronically into your bank account via an ACH transaction. If everything is completed before 4pm Eastern Standard Time, Monday through Thursday, the funds can be deposited into your account the next business day.

Do I need Direct Deposit in order to qualify for a cash advance?
Yes. You must have a minimum gross monthly income of $1300.00 which is directly deposited by your employer into your checking account in order to qualify.

When do I repay the cash advance?
You authorize us to withdraw the original loan amount and the applicable fees from your bank account via ACH transaction on your due date. If you will not be able to pay the full amount, you can request a renewal on your cash advance. We will email you two days prior to your due date, and then again one day prior. You can request a renewal by responding to the email you receive or by calling us. You will still need to pay the appropriate fees and at least $25.00 of the original cash advance principal even if you request a renewal.

If funds will not be available on the due date for my cash advance, what should I do?
Please respond to our email or call prior to your due date. If we don’t hear from you by the day prior to the due date we will automatically do a minimum renewal which includes your finance charge and $25.00 of the cash advance principal. The details of this will be communicated to you by email the day prior to your due date.

Am I able to pay my cash advance back early? Yes, you are able to pay your cash advance back early. There is no discount or penalty for early pay back. However, you will not be entitled to a refund of any of the cash advance fees.

When I request a cash advance, how soon will I receive the funds?
After completing your application online, you will need to fax the following items immediately:

•         Copy of your most recent bank statement.

•          Copy of your most recent pay stub.

•          Copy of your driver's license or other State or Federally issued identification.

•          Copy of a voided check. 

If we receive the necessary documents and verification items before 4pm Eastern Standard Time, Monday through Thursday, we will make every effort to deposit the funds into your checking account the next business day. Applications received after 4pm or on Friday, Saturday, Sunday will be processed as soon as possible, however funds may not be deposited until the following business day.

How do bank holidays affect my loan?

The following bank holidays are observed by Federal Banks and their branches:

•         New Years Day

•         Martin Luther King, Jr. Day

•         Presidents Day

•         Memorial Day

•          Independence Day

•          Labor Day

•          Columbus Day

•          Veterans Day

•          Thanksgiving Day

•          Christmas Day

For holidays that fall on Saturday, Federal Reserve Banks and branches are open the preceding Friday. For holidays that fall on Sunday, Federal Reserve Banks and branches are closed the following Monday.

If your loan is approved on a weekend or bank holiday, typically your funds will be sent the next business day.

What are all of the documents I need to sign?
After approval, we will email you or fax you, at your request, a one page Loan Agreement and Preauthorized ACH Payment Agreement. These documents describe the particulars of cash advance, including important disclosures, how much you will pay in fees, and when the advance will be due back.

How much does a payday advance cost?
The fees on a cash advance are $10.00 per $100.00 per week for two weeks to thirty days.

What does the APR relate to on the Loan Agreement?
The APR listed on the Note & Disclosure Agreement reflects what the interest rate would be if your advance were to last a full year. In 1999, the Federal Government declared that companies that issue cash advances must disclose interest rates in an annual form regardless of the fact that most payday loans are for less than 15 days. My Cash Now Express does not charge interest on our cash advances, we charge fees, regardless of the length of the cash advance. Please look to the listing "Finance Charge" to see how much you will pay for your cash advance.

Do I need collateral?
No collateral is required for a cash advance.

What if I have an outstanding cash/payday advance with another company?
This will not necessarily result in a negative decision. This will be evaluated during the approval process.

I get paid on a monthly basis, can I still be approved for a cash advance?
Yes, you can set up a repayment schedule that coincides with your payday.

Is my application private and secure?
Yes. We use 100% secure SSL security on our web site. Access to your account information is limited to authorized personnel. If you have any other privacy questions, please view our Privacy Statement.

What if I have poor credit or have filed for Bankruptcy?
We do not do a normal check of your credit report. We do use a check monitoring service to prevent fraud. If a bankruptcy is involved you must have been discharged at least six months. Proof may be required.